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NWZ-E435F / E436F / E438F.PT. 4-109-570-51 (1)
Resolução de problemas
Resolução de problemas
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92
Resolução de problemas
Se o leitor não funcionar como se espera, experimente executar os passos a
seguir para resolver o problema.
1 Localize os sintomas do problema nas tabelas de resolução de
problemas a seguir e experimente as acções correctivas da lista.
2 Ligue o leitor ao computador para carregar a bateria.
Pode conseguir resolver alguns problemas se carregar a bateria.
3 Carregue no botão RESET com um instrumento
pontiagudo de pequenas dimensões, etc.
Se carregar no botão RESET durante a utilização do
leitor, pode apagar os dados e definições guardados no
leitor.
Depois de reiniciar o leitor, carregue em qualquer
botão para ligar o leitor. O leitor reactiva os itens
definidos anteriormente.
4 Verifique a informação acerca do problema na Ajuda (Help) do
software.
5 Procure informações sobre o problema num dos web sites de suporte.
Para os clientes nos EUA, visite: http://www.sony.com/walkmansupport
Para os clientes no Canadá, visite: http://www.sony.ca/ElectronicsSupport/
Para os clientes na Europa, visite: http://support.sony-europe.com/DNA
Para os clientes na América Latina, visite: http://www.sony-latin.com/index.crp
Para clientes de outros países/regiões, visite: http://www.sony-asia.com/support
Para clientes que compraram os modelos no estrangeiro, visite:
http://www.sony.co.jp/overseas/support/
6 Se as abordagens da lista acima não resolverem o problema, consulte o
agente da Sony mais próximo.
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