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NWZ-B133 / B135 / B133F / B135F. GB. 3-877-773-11(1)
50
51
NWZ-B133 / B135 / B133F / B135F. GB. 3-877-773-11(1)
Symptom Cause/Remedy
The transferred songs cannot be
found.
The buil
t-in flash memory of the player was formatted using
Windows Explorer.
Format the built-in flash memory using the “Format” menu
of the player (
page 46).
Th
e pla
yer was disconnected from the computer while files were
being transferred.
Transfer usable files back to your computer and format the
built-in flash memory using the “Format” menu of the player
(
page 46).
There is no sound from the right
channel of the headphones. Or the
right channel sound is heard from
both sides of the headphones.
Th
e head
phone jack is not fully inserted.
If the headphones are not connected correctly, sound will not
be output properly. Connect the headphones into the jack
until it clicks (
page 10).
Playback has stopped suddenly. Th
e rema
ining battery power is insufficient.

Charge the battery power by connecting to the computer (
page 14).
The player cannot format. The remaining battery power is low or insufficient.

Charge the battery power by connecting to the computer (
page 14).
Display
Symptom Cause/Remedy
The title of a song is not
displayed correctly.
If unsu
pported characters are included in the title, the title will
be displayed without the unsupported characters.
Rename the title with appropriate characters on the computer.
Troubleshooting (continued)
Symptom Cause/Remedy
“Unknown” is displayed for a
title.
The tit
le has no name.
Select the song or the file from the “Folder” list.
Garbled characters are displayed. The wro
ng language is selected.
Select the correct language from “Language” (
page 45),
and then transfer data to the player again.
Power
Symptom Cause/Remedy
The power does not turn on.
The HOLD sw
itch is set to the direction of the arrow (
).
Slide the HOLD switch to the opposite direction of the arrow
(
) (
page 11).
I
f you p
ress the
button immediately after turning off the
player, the player does not start due to the shutting down
process. Wait for a few seconds, then turn on the power.
Th
e rema
ining battery power is insufficient.

Charge the battery power by connecting to the computer (
page 14)
.
If the player does not react, even after charging the battery,
press the RESET button to reset the player (
page 47).
D
elete unn
ecessary files.

Delete unnecessary files until the combined total of files and
folders becomes 2,000 or less.

At least 20 MB of free space is necessary to function normally.
If you want to check the free space, open [My Computer] –
[WALKMAN] or [Removable Disk], right-click [Storage Media]*
1
to
display the menu, and then select [Properties].
*
1
Data hierarchy may differ, depending on your computer environment.
Troubleshooting
Operation (continued)
Continued
26


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