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NEX-3/NEX-5
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F:\CX75000_Paper_Revision3\GB\4183856141\4183856141NEX5U2\01GB-
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69
Others
Troubleshooting
If you experience trouble with the camera, try the following solutions.
The battery pack cannot be installed.
When you insert the battery pack, use the tip of the battery pack to push the
lock lever (page 17).
You can use an NP-FW50 battery pack only. Make sure that the battery is
NP-FW50.
The remaining battery indicator is incorrect, or sufficient
remaining battery indicator is displayed but the power runs out
too quickly.
This phenomenon occurs when you use the camera in an extremely hot or
cold location.
The battery pack is discharged. Install a charged battery pack (page 16).
The battery pack is dead. Replace it with a new one.
Cannot turn on the camera.
Install the battery pack correctly (page 17).
The battery pack is discharged. Install a charged battery pack (page 16).
The battery pack is dead. Replace it with a new one.
The power turns off suddenly.
When the camera or battery pack is too warm, the camera displays a warning
message and turns off automatically to protect the camera.
1Check the items on pages 69 to 72. Also refer to
αHandbook” (PDF).
2Remove the battery pack, wait for about one minute, re-
insert the battery pack, then turn on the power.
3Reset the settings (page 55).
4Consult your Sony dealer or local authorized Sony service
facility.
Battery pack and power
69


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