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Troubleshooting
33
GB
If a message appears while using the system,
follow the procedures below to correct the
problem.
Network
Cannot Play
The track cannot be played in the following cases:
– Sampling Rate is other than 32 kHz, 44.1 kHz,
48 kHz.
– The track is not being streamed by linear PCM.
– The track is other than one channel or two
channel.
– The track sampling bits are other than 16 bits.
– The server status is busy.
Check Network
Check that the Ethernet cable between the system
and the hub or router is firmly connected.
Check that the hub or router is turned on.
IP Conflict
Set the IP addresses of the system and other
devices on the network so that there is no
duplication (page 20).
No album
Register the track as instructed by the operation
manual of the connected server.
Follow the procedure below and reconnect to the
server.
1. Select “MEDIA SERVERS?” in the network
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the
desired media server, then press ENTER.
No Server
Start up the server. M-crew Server can be started
up by the following method:
Right-click the task tray icon, then click “Start
Music Service” in the menu.
M-crew Server may not be recognizing the
system. Follow the procedure below and check
whether M-crew Server is recognizing the system:
1. Click [Start] – [All Programs] – [M-crew
Server] – [TOOLS] – [EQUIPMENT LIST] in
that order.
2. If the system is not present in the list that
appears in step 1, device registration must be
performed. For details, see the Help or Install
Manual within M-crew Server.
When setting a firewall other than that provided
with the OS, refer to Troubleshooting in the
Installation Manual included on the supplied
CD-ROM.
Perform the TCP/IP settings correctly for the
system and the computer (page 20).
Select Server
Follow the procedure below and reconnect to the
server.
1. Select “MEDIA SERVERS?” in the network
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the
desired media server, then press ENTER.
Server Error
Follow the procedure below and reconnect to the
server.
1. Select “MEDIA SERVERS?” in the network
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the
desired media server, then press ENTER.
Server Close
Start up the server. M-crew Server can be started
up by the following method:
Right-click the task tray icon, then click “Start
Music Service” in the menu.
When you want to change the computer’s network
settings, restart the server on this system. This
message disappears after a short time.
WebRadio Error
Register a station that can be played back on M-
crew Server.
Connection may be difficult depending on the
internet line status. Wait a bit and then perform the
operation again.
CD/MP3
No Disc
There is no disc in the player.
Messages
33


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