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NAC-HD1E.GB.3-213-271-11(1)
97
GB
Additional Informa
tion
Troubleshooting
If a problem occurs while operating the
unit, follow the steps described below
before consulting the nearest Sony
dealer. If an error message appears, it is
recommended that you make a note of its
contents for reference.
1
Check to see if the problem is listed in this
Troubleshooting section.
2
Check the customer support site of Sony
Europe at http://support.sony-europe.com/
(for the customers in Europe only).
You will nd the latest support information
and a FAQ at this web site.
3
If after steps 1 and 2 you still cannot solve
the problem, consult your nearest Sony
dealer.
If the problem persists aer doing all of the
above, consult your nearest Sony dealer.
Power
The unit does not turn on.

Connect the power cord to the wall outlet
rmly.

Disconnect the power cord from the wall
outlet. Aer about a minute, reconnect
the power cord and press the 
(power) button to turn on the unit.
The messages “Starting up, “Please
wait., Turning-o after setting is
applied. appear in the display and the
unit automatically turns o.

is is not a problem. Aer the power
cord is connected, the unit automatically
makes the initial settings and enters
standby mode.
e unit turns on when you press the
 (power) button.
It takes a while for the unit to turn
o while the messages above are
displayed.

If the units HDD has a large amount of
recorded data, it will take a while before
the unit turns o.
It takes a while for the unit to turn on
as the messages “Starting up” and
“Please wait. are displayed.

If you use the unit in an environment
without a broadband router, it takes
about 30 seconds for the unit to obtain an
IP address and then to turn on.

e IP address set for the unit is already
being used by another device.
Set a dierent IP address.
The unit does not turn o.

e  (power) button may not
respond while the unit is making the
initial settings or is still starting up.

e ON/STANDBY indicator lights up
green and the illumination panel ashes
slowly while the unit is analyzing the
recorded materials. If you want to cancel
the analysis and turn o the unit, press
the (stop) button.
Display
The display on the screen is distorted.

e unit is being subjected to shocks
or vibrations. Place the unit at a stable
location.

On rare occasions, characteristics of
the HDD may cause some distortion
in the display; this, however, is not a
malfunction.
97


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