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Troubleshooting
masterpage:Right
F
rame\MHC-GN880\MHC-GN880 GB\GB11TRB-E3.fm]
37
GB
model name [MHC-GN880/GN770/GX9000/GN660]
[4-252-939-12(1)] GB
“PLAY SET?” and “REC SET?” do not appear
when you press the CLOCK/TIMER SET button
on the remote.
Set the timer correctly.
Set the clock.
The remote does not function.
Remove the obstacle between the remote on the
system.
Move the remote closer to the system.
Point the remote at the system’s sensor.
Replace the batteries (R6/size AA).
Locate the system away from the fluorescent light.
There is acoustic feedback.
Decrease the volume.
Move the microphone away from the speakers or
change the direction of the microphone.
The color irregularity on a TV screen persists.
Turn off the TV set once, then turn it on after 15
to 30 minutes. If the color irregularity still
persists, place the speakers farther away from the
TV set.
The sound from the component connected to
the VIDEO/MD (AUDIO) IN jacks is distorted.
If “MD” appears in the display when you press
VIDEO/MD, switch the display to “VIDEO”
function (see “Listening to audio from a
connected component” on page 34).
Speakers
Sound comes from one channel or
unbalanced left and right volume.
Check the speaker connection and speaker
placement.
The source being played back is monaural.
Sound lacks bass.
Check that the speaker’s + and – terminals are
connected correctly.
CD/MP3
The disc tray does not open and “LOCKED”
appears in the display.
Contact your Sony dealer or local authorized Sony
service facility.
The disc tray does not close.
Load the disc correctly.
Always close the tray by pressing Z OPEN/
CLOSE on the system. Trying to push the tray
closed with your fingers may cause problems with
the system.
The disc does not eject.
You cannot eject the disc during CD Synchro
Recording. Press x to cancel the CD Synchro
Recording, then press Z OPEN/CLOSE on the
system to eject the disc.
Consult your nearest Sony dealer.
Play does not start.
Open the disc tray and check whether a disc is
loaded.
Wipe the disc clean (page 40).
Reload the disc.
Load the disc that this system can play (page 5).
Load the disc correctly.
Load the disc in the tray with the label side up.
Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
•Press nN (or N on the remote) to start
playback.
Disc access takes a longer time.
Set “CD POWER ON” by CD power manage
function (page 17).
The sound skips.
Wipe the disc clean (page 40).
Reload the disc.
Try moving the system to a place without
vibration (e.g., on top of a stable stand).
Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Playback does not start from the first track.
Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear in the display to return to
Normal Play.
continued
37


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