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Troubleshooting
The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
For details on using the fuse and removing the unit
from the dashboard, refer to the installation/
connections manual supplied with this unit.
If the problem is not solved, visit the support site on
the back cover.
General
No sound.
The position of the fader control [FADER] is not
set for a 2-speaker system.
No beep sound.
An optional power amplifier is connected and
you are not using the built-in amplifier.
The contents of the memory have been erased.
The power supply lead or battery has been
disconnected or not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
Makes a noise when the position of the ignition
is switched.
The leads are not matched correctly with the car’s
accessory power connector.
During playback or reception, the demonstration
mode starts.
If no operation is performed for 5 minutes with
[DEMO-ON] set, the demonstration mode starts.
Set [DEMO-OFF] (page 19).
The display disappears from/does not appear in
the display window.
The dimmer is set to [DIM-ON] (page 19).
The display disappears if you press and hold OFF.
Press OFF on the unit until the display appears.
The connectors are dirty (page 21).
The operation buttons do not function.
The disc will not eject.
Press AF/TA/PTY and (back)/MODE for more
than 2 seconds to reset the unit.
The contents stored in memory are erased.
For your safety, do not reset the unit while you
are driving.
Radio reception
Stations cannot be received.
The sound is hampered by noises.
The connection is not correct.
Check the connection of the car antenna
(aerial).
If the auto antenna (aerial) will not extend,
check the connection of the power antenna
(aerial) control lead.
See [NO SERV] (page 25) for details when the DAB
signal cannot be received.
Preset tuning is not possible.
The broadcast signal is too weak.
RDS
The SEEK starts after a few seconds of listening.
The station is non-TP or has weak signal.
Deactivate TA (page 11).
No traffic announcements.
Activate TA (page 11).
The station does not broadcast any traffic
announcements despite being TP.
Tune in another station.
PTY displays [- - - - - - - -].
The current station is not an RDS station.
RDS data has not been received.
The station does not specify the program type.
Program service name flashes.
There is no alternative frequency for the current
station.
Press SEEK +/– while the program service name
is flashing. [PI SEEK] appears and the unit starts
searching for another frequency with the same
PI (program identification) data.
CD playback
The disc does not play back.
Defective or dirty disc.
The CD-R/CD-RW is not for audio use (page 20).
MP3/WMA files cannot be played back.
The disc is incompatible with the MP3/WMA
format and version. For details on playable discs
and formats, visit the support site.
MP3/WMA files take longer to play back than
others.
The following discs take a longer time to start
playback.
A disc recorded with a complicated tree
structure.
A disc recorded in Multi Session.
A disc to which data can be added.
The sound skips.
Defective or dirty disc.
23


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