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Additional Information
Here are some simple solutions to problems which may affect the picture and sound.
If you continue to have these problems, have your TV serviced by qualified personnel.
NEVER open the casing yourself.
Troubleshooting
Problem Suggested remedy
No picture (screen is dark), no sound. Plug the TV in.
Press the button on the front of the TV.
If the indicator is on press the button or a numbered
button on the remote control.
Check the aerial connection.
Turn the TV off for 3 or 4 seconds and then turn it on again
using the button on the front of the TV.
Poor or no picture (screen is dark), but
good sound.
Using the MENU system, select the Picture Adjustment
display. Adjust the brightness, picture and colour balance
levels.
From the Picture Adjustment display select RESET to return
to the factory settings.
Good picture, no sound.
Press the button on the remote control.
If is displayed on the screen, press the button on the
remote control.
No colour on colour programmes. Using the MENU system, select the Picture Adjustment
display and adjust the colour setting.
From the Picture Adjustment display select RESET to return
to the factory settings.
Distorted picture when changing
programmes or selecting Teletext.
Turn off any equipment connected to the scart connectors on
the rear of the TV.
Remote control does not function. Replace the batteries.
The standby indicator on the TV
flashes.
Contact your nearest Sony service centre.
Interference on picture from external
equipment.
Reduce sharpness level.
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