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When there is no picture from the
connected device or the picture from
the connected device is not output
correctly, set [Setup] - [Advanced
Settings] - [HDMI Settings] - [HDMI
Signal Format] - [HDMI IN 1]/[HDMI IN
2] to [Standard format] (page 24).
If you connect a device supporting
HDCP 2.2, be sure to connect the
device to the HDMI IN jack and the TV
to the HDMI OUT (TV eARC/ARC) jack
of the system.
The system is connected to an input
device that is not HDCP (High-
bandwidth Digital Content
Protection) compliant. In this case,
check the specifications of the
connected device.
3D content from the HDMI IN 1/2
jack do not appear on the TV screen.
Depending on the TV or video device,
3D content may not appear. Check
the supported HDMI video format
(page 84).
4K video content from the HDMI IN
1/2 jack do not appear on the TV
screen.
Depending on the TV or the video
device, 4K video content may not
appear. Check the video capability
and settings of your TV and video
device.
The picture may not be displayed
properly if the [HDMI Signal Format]
setting is changed. In this case,
change the setting to [Standard
format] (page 24).
Use a Premium High Speed HDMI
Cable with Ethernet that supports
18Gbps or High Speed HDMI Cable
with Ethernet (page 84).
An image is not displayed on the
entire TV screen.
The aspect ratio on the media is fixed.
Picture and sound of the device that
is connected to the system are not
output from the TV when the
system is not turned on.
Set [Setup] - [Advanced Settings]
- [HDMI Settings] - [Control for HDMI]
to [On] on the system, and then set
[Standby Through] to [Auto] or [On]
(page 64).
Turn on the system, and then switch
the input for the device playing.
If connected to devices other than
those manufactured by Sony that
support the Control for HDMI
function, set [Setup] - [Advanced
Settings] - [HDMI Settings] - [Standby
Through] to [On] (page 64).
HDR contents cannot show as high-
dynamic range.
Check the settings of the TV and
connected device. For details, refer to
the operating instructions of your TV
and the connected device.
Some devices may convert HDR
contents to SDR if the bandwidth is
not enough. In that case, set
[Setup] - [Advanced Settings] -
[HDMI Settings] - [HDMI Signal
Format] - [HDMI IN 1]/[HDMI IN 2] to
[Enhanced format] if the TV and the
connected device support a
bandwidth of up to 18Gbps (page 24).
When you select [Enhanced format],
be sure to use a Premium High Speed
HDMI Cable with Ethernet that
supports 18Gbps (page 84).
The system cannot connect to a TV
with the BLUETOOTH function.
When you connect the system and TV
with an HDMI cable (not supplied),
the BLUETOOTH connection is
canceled.
Sound
70


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