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headphones, or move this speaker
system away from the obstacle.
Reposition the connected
BLUETOOTH headphones.
Switch the wireless LAN frequency of
any nearby wireless LAN router or PC
to the 5 GHz range.
Increase the volume on the connected
BLUETOOTH headphones.
Set [Setup] - [Advanced Settings]
- [Bluetooth Settings] - [Wireless
Playback Quality] to [LDAC Stable
Connection (Auto)] or [SBC Stable
Connection (Auto)].
Some content may not be output due
to content protection.
The remote control of this speaker
system does not function.
Point the remote control at the
remote control sensor on the bar
speaker (page 10).
Remove any obstacles in the path
between the remote control and the
speaker system.
Replace both batteries in the remote
control with new ones if they are
weak.
Make sure you are pressing the
correct button on the remote control.
TV remote control does not work.
This problem might be solved by
enabling the IR repeater function. For
details, refer to Help Guide.
No sound or only a very low-level
sound is heard from the optional
speaker.
Press SW (subwoofer volume) + on
the remote control to increase the
subwoofer volume, or press REAR
(rear speakers volume) + to increase
the rear speaker volume (page 33).
Check the wireless connection status
in [Setup] - [Advanced Settings] -
[Speaker Settings] - [Wireless Speaker
Settings] - [Check wireless
connection].
Set the night mode to off (page 35).
If you change the [Setup] -
[Advanced Settings] - [Speaker
Settings] - [Wireless Speaker Settings]
- [RF Channel] setting from [Off] to
[On], it may take 1 minute for the
sound to be output (page 21).
Refer to the operating instructions of
the optional rear speakers/
subwoofer.
Sound skips or has noise.
If there is a device nearby that
generates electromagnetic waves,
such as a wireless LAN or a microwave
oven in use, set the optional speaker
and the speaker system apart from it.
If there is an obstacle between the
optional speaker and the speaker
system, move or remove it.
Set the optional speaker and the
speaker system in a position as close
as possible.
Change the [Setup] - [Advanced
Settings] - [Speaker Settings] -
[Wireless Speaker Settings] - [RF
Channel] setting to [Off], and then
change to [On] again.
Switch the network connection of the
TV or Blu-ray Disc player from wireless
to wired.
Set [Setup] - [Advanced Settings]
- [Speaker Settings] - [Wireless
Speaker Settings] - [Wireless Playback
Quality] to [Connection].
The Control for HDMI function does
not work properly.
Check the connection with the
speaker system (page 17).
Enable the Control for HDMI function
on the TV. For details, refer to the
operating instructions of your TV.
Remote Control
Optional Speakers
Others
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