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Troubleshooting
Warning indicators and messages
If indicators appear in the viewfinder
(HDR-SR7E/SR8E) or on the LCD screen,
check the following.
You can fix some symptoms by yourself. If
the problem persists even after you have tried
a couple of times, contact your Sony dealer
or local authorized Sony service facility.
C:(or E:) ss:ss (Self-diagnosis
display)
C:04:ss
The battery pack is not an
“InfoLITHIUM” battery pack (H
series). Use an “InfoLITHIUM” battery
pack (H series) (p.101).
Connect the DC plug of the AC
Adaptor to the DC IN jack of the
Handycam Station or your camcorder
securely (p.16).
C:13:ss / C:32:ss
Remove the power source. Reconnect it
and operate your camcorder again.
E:20:ss / E:31:ss / E:61:ss /
E:62:ss / E:91:ss / E:94:ss
A malfunction that you cannot service
has occurred. Contact your Sony dealer
or local authorized Sony service
facility. Inform them of the 5-digit
code, which starts from “E”.
101-0001 (Warning indicator
pertaining to files)
Slow flashing
The file is damaged.
The file is unreadable.
(Warning on the hard disk of the
camcorder)*
Fast flashing
An error may have occurred with the
hard disk drive in your camcorder.
(Warning on the hard disk of the
camcorder)*
Fast flashing
The hard disk of the camcorder is fully
recorded.
An error may have occurred with the
hard disk drive in your camcorder.
E (Battery level warning)
Slow flashing
The battery pack is nearly used up.
Depending on the operating
environment or battery conditions, E
may flash, even if there are
approximately 20 minutes remaining.
(High temperature warning)
Slow flashing
The temperature of your camcorder is
getting higher. Turn off your camcorder
and leave it for a while in a cool place.
Fast flashing*
The temperature of your camcorder is
extremely high. Turn off your
camcorder and leave it for a while in a
cool place.
(Low temperature warning)*
Fast flashing
The temperature of your camcorder is
extremely low. Make the camcorder
warm.
Self-diagnosis display/Warning
indicators
C:04:00
92


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