119187
28
Zoom out
Zoom in
Previous page
1/36
Next page
28
Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
Notes before sending your camcorder
for repair
Your camcorder may be required to initialize or
change the current hard disk of the camcorder,
depending on the problem. In the event of this,
the data stored on the hard disk will be deleted.
Be sure to save the data on the internal hard disk
(see “Handycam Handbook” (PDF)) onto other
media (backup) before sending your camcorder
for repair. We will not compensate you for any
loss of hard disk data.
During repair, we may check a minimum
amount of data stored on the hard disk in order
to investigate the problem. However, your Sony
dealer will neither copy nor retain your data.
For the symptoms of your camcorder, see
“Handycam Handbook” (PDF) and for
connecting to the computer, see “PMB Guide.”
The power does not turn on.
Attach a charged battery pack to the
camcorder (p. 8).
Connect the plug of the AC Adaptor to
the wall outlet (wall socket) (p. 8).
The camcorder does not operate
even when the power is set to on.
It takes a few seconds for your
camcorder to be ready to shoot after the
power is turned on. This is not a
malfunction.
Disconnect the AC Adaptor from the
wall outlet (wall socket) or remove the
battery pack, then reconnect it after
about 1 minute. If the functions still do
not work, press the RESET button
(p. 17) using a pointed object (If you
press the RESET button, all settings,
including the clock setting, are reset).
The temperature of your camcorder is
extremely high. Turn off your
camcorder and leave it for a while in a
cool place.
The temperature of your camcorder is
extremely low. Leave your camcorder
with the power of your camcorder on.
Turn off the camcorder and take it to a
warm place. Leave the camcorder there
for a while, then turn on the camcorder.
Your camcorder gets warm.
This is because the power has been
turned on for a long time. This is not a
malfunction.
The power abruptly turns off.
Use the AC Adaptor.
Turn on the power again.
Charge the battery pack (p. 8).
Pressing START/STOP or PHOTO
does not record images.
Set the POWER switch to (Movie)
or (Still) (p. 13).
You cannot record images in sleep
mode. Press the QUICK ON button
(p. 16).
Your camcorder is recording the image
you have just shot on the media. You
cannot make new recording during this
period.
The media is full. Delete unnecessary
images (p. 24).
Total number of movie scenes or still
images exceeds the recordable capacity
of the media. Delete unnecessary
images (p. 24).
The recording stops.
The temperature of your camcorder is
extremely high/low. Turn off your
camcorder and leave it for a while in a
cool/warm place.
28


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Sony HDR-SR12E at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Sony HDR-SR12E in the language / languages: English as an attachment in your email.

The manual is 2,26 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Sony HDR-SR12E

Sony HDR-SR12E User Manual - German - 112 pages

Sony HDR-SR12E User Manual - Dutch, French - 120 pages

Sony HDR-SR12E User Manual - Italian, Turkish - 112 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info