Help Guide
Digital 4K Video Camera Recorder
FDR-AX43/AX45/AX60
Self-diagnosis display
If indicators appear on the LCD monitor or in the viewfinder (models with the viewfinder), check the following. If the
problem persists even after you have tried to fix a couple of times, contact your Sony dealer or local authorized Sony
service facility. When you contact them, give them the complete error code beginning with C or E displayed on the LCD
monitor.
You may hear a melody when an important warning indicator appears on the LCD monitor.
C:(or E:) : (Self-diagnosis display)
C:04:
You are not using the designated battery pack. Make sure to use the designated battery pack.
Connect the DC plug of the AC Adaptor to the DC IN jack of this product firmly.
C:06:
The battery pack temperature is high. Change the battery pack or place it in a cool place.
C:13: / C:32:
Remove the power source. Reconnect it and operate this product again.
E: :
Follow the steps from 2 on “If you have problems.”
(Battery level warning)
The battery pack is nearly used up.
Depending on the operating environment or battery conditions, may flash even with about 20 minutes of power
remaining.
(Warning indicator pertaining to the temperature of this product/battery pack )
The temperature of the product/battery pack is high. In this case, leave the power off and wait until the temperature of
the product/battery pack goes down.
(Warning indicator pertaining to memory card)
Slow flashing
Free spaces for recording images are running out.
No memory card is inserted.
Fast flashing
There is not enough free spaces for recording images. After storing the images on other media, delete unnecessary
images, or format the memory card.
The image data base file may be damaged. Check the data base file by selecting - [Setup] - [ Media
Settings] - [Repair Img. DB F.] - the recording medium.
The memory card is damaged.
When you record movie with [ REC Mode] set to [100Mbps ], use an SDXC memory card of UHS-I U3 or faster.
