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Troubleshooting
To reset the phone
1. } Settings } the General tab } Master reset.
2. } Reset settings or } Reset all.
3. } Yes to continue.
4. Enter the phone lock code (0000 or the new code if you
have changed it) } OK.
Note: If you select Reset all, content such as melodies and
pictures that you have downloaded, received or edited is also
deleted.
Error messages
Insert SIM
Possible cause: There is no SIM card in the phone or you may
have inserted it incorrectly.
Solution: Insert a SIM card. %10 To insert SIM card and battery.
Possible cause: The SIM card connectors need cleaning.
Solution: Remove the SIM card and clean it. Also check that the
card is not damaged in a way that may prevent connection to
the phone connectors. In that case, contact your network operator
for a new SIM card.
Insert correct SIM card
Possible cause: The phone is set to work only with certain
SIM cards.
Solution: Check if you are using the correct operator SIM card
for your phone.
Wrong PIN/Wrong PIN2
Possible cause: You have entered your PIN or PIN2 incorrectly.
Solution: Enter the correct PIN or PIN2 } Yes. %70 SIM card
lock.
PIN blocked/PIN2 blocked
Possible cause: You have entered your PIN or PIN2 code
incorrectly three times in a row.
Solution: To unblock, %70 SIM card lock.
Codes do not match
Possible cause: The two codes that you have entered do not
match.
Solution: When you want to change a security code (for example
your PIN) you have to confirm the new code by entering exactly
the same code again. %70 SIM card lock.
