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Troubleshooting
If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer or local authorized Sony service facility. If C:ss:ss
appears on the LCD screen or in the viewfinder, the self-diagnosis display function has
worked. See page 168.
In the recording mode
Symptom
START/STOP does not
operate.
The power goes off.
The image on the viewfinder
screen is not clear.
The SteadyShot function
does not work.
The autofocusing function
does not work.
The fader function does not
work.
A vertical band appears
when you shoot a subject
such as lights or a candle
flame against a dark
background.
Vertical streaks appear
when you shoot a very
bright subject.
Cause and/or Corrective Actions
The MEMORY/CAMERA/VTR selector is not set to
CAMERA.
c Set it to CAMERA. (p. 15)
The tape has run out.
c Rewind the tape or insert a new one. (p. 13, 33)
The REC/SAVE switch on the cassette is set to SAVE.
c Use a new tape or set the switch to REC. (p. 14)
The auto logo insert function is activated.
c Refer to the operating instructions (Auto Logo Insert for
Copyright Protection) supplied with this camcorder.
The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least
one hour to acclimatize. (p. 172)
The battery pack is dead or nearly dead.
c Install a charged battery pack. (p. 9)
The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 20)
STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 120)
The camcorder is in manual focus mode.
c Turn to auto focus mode. (p. 45)
Shooting conditions are not suitable for autofocus.
c Adjust focus manually. (p. 45)
The digital effect function is working.
c Cancel it. (p. 69)
The contrast between the subject and background is too
high. This is not a malfunction.
This is called the smear phenomenon. This is not a
malfunction.
162


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