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Your computer does not recognize your camera.
Check that the camera is turned on.
When the battery level is low, install the charged battery pack (page 13), or
use the AC Adaptor (sold separately).
Use the USB cable (supplied) (page 141).
Disconnect the USB cable, and connect it again firmly.
Set [USB connection] to [Mass Storage] (page 141).
Disconnect all equipment other than the camera, the keyboard and the
mouse from the USB jacks of your computer.
Connect the camera directly to your computer without passing through a
USB hub or other device (page 140).
You cannot copy images.
Make the USB connection by properly connecting the camera with your
computer (page 141).
Follow the designated copy procedure for your OS (page 142).
When you shoot images with a memory card formatted by a computer, you
may not be able to copy the images to a computer. Shoot using a memory
card formatted by your camera (page 131).
The image cannot be played back on a computer.
If you are using “PMB,” refer to the “PMB Guide.”
Consult the computer or software manufacturer.
After making a USB connection, “PMB” does not start automatically.
Make the USB connection after the computer is turned on (page 141).
Cannot insert a memory card.
Insertion direction of the memory card is wrong. Insert it in the correct
direction (page 22).
Cannot record on a memory card.
The memory card is full. Delete unnecessary images (page 123).
An unusable memory card is inserted (page 23).
Memory card
165


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