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Troubleshooting
Set the mode dial to when shooting movies.
The image size is set to [640(Fine)] when recording movies. Do one of the following:
Set the image size to other than [640(Fine)].
Insert a “Memory Stick PRO Duo”.
Movie recording stops during shooting.
Movie recording stops automatically when the file size of the movie reaches approximately
2GB.
This subject is not visible on the screen.
Your camera is set to the playback mode. Press to change to the recording mode
(page 29).
Anti-blur function does not work.
The anti-blur function does not work when appears on the display.
The anti-blur function may not work properly when shooting night scenes.
Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
Recording takes a long time.
The NR slow shutter function is activated (page 15). This is not a malfunction.
The image is out of focus.
The subject is too close. Shoot in (Macro) recording mode. Make sure to position the lens
farther away from the subject than the shortest shooting distance, approximately 4 cm
(1 5/8 inches) (W)/35 cm (13 7/8 inches) (T), when shooting (page 24).
(Twilight mode) or (Landscape mode) is selected in the Scene mode when shooting still
images.
The Focus preset function is selected. Select the auto focus mode (page 42).
Refer to “If the subject is out of focus” on page 44.
Zoom does not work.
The smart zoom cannot be used when the image size is set to [8M] (DSC-W90), [7M] (DSC-
W80/W85) or [3:2].
The digital zoom cannot be used while shooting movies.
You cannot change the zoom scale while shooting a movie.
When [Face Detection] is set to [On], you cannot use the Digital Zoom.
100


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