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Troubleshooting
Vertical streaks appear when you are shooting a very bright subject.
The smear phenomenon is occurring and white, black, red, or purple streaks appear on the
image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
Set [Red Eye Reduction] to [On] (page 46).
Shoot the subject at a distance closer than the flash range using the flash.
Light the room and shoot the subject.
Retouch the image using [Red Eye Correction] (page 52).
Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
The image seen through the finder does not match with the actual recordable
range.
The parallax phenomenon is occurring when the subject is close. In this case, to confirm the
recordable range, use the LCD screen.
Images cannot be confirmed through the finder while the digital zoom is in use.
Cannot shoot images in succession.
The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 31).
The battery level is low. Install charged battery pack.
Your camera cannot playback images.
Press (Playback) button (page 29).
The folder/file name has been changed on your computer (page 82).
When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
The camera is in USB mode. Delete the USB connection (page 80).
The date and time are not displayed.
v (DISP) button is turned off (page 18).
Viewing images
102


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