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Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory, Music
files may be checked when you send your camera to be repaired.
1 Check the items on pages 108 to 116.
If a code such as “C/E:ss:ss” appears on the screen, see page 117.
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Initialize the settings (page 71).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 108
Shooting still images/movies 108
Viewing images 111
Deleting images 112
Computers 112
“Memory Stick Duo” 113
Internal memory 114
Printing 114
PictBridge compliant printer 115
Touch panel 116
Others 116
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.
107


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