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Troubleshooting
The image is too bright. You are shooting a spot lighted subject in a dark
location such as on a stage.
The brightness of the LCD screen is too high.
p Adjust the exposure (page 50).
p Adjust the brightness of the LCD screen (page 107).
The image is
monochrome (black and
white).
[PFX] (P. Effect) is set to [B&W]. p Cancel the mode (page 60).
Vertical streaks appear
when you are shooting a
very bright subject.
The smear phenomenon is occurring. p This is not a malfunction.
You cannot shoot images. No “Memory Stick” is inserted.
The capacity of the “Memory Stick” is
insufficient.
The write-protect switch on the “Memory Stick”
is set to the LOCK position.
You cannot shoot while the flash is charging.
The mode selector is not set to when you
want to shoot a still image.
The mode selector is not set to
when you
want to shoot a movie.
p Insert a “Memory Stick” (page 23).
p Delete the images saved in the “Memory Stick,” or format it.
p Change the “Memory Stick.
p Set it to the recording position (page 109).
p Set the mode selector to (page 26).
p Set the mode selector to (page 72).
The macro mode does not
function (DSC-P72 only).
When shooting still images, (Camera) is set
to or .
p Cancel the mode (page 58).
Cannot shoot images with
the flash.
The mode selector is set to or SET UP.
The flash is set to (No flash).
When shooting still images, (Camera) is set
to .
[Moving Image] is not set to [Clip Motion] in the
SET UP settings.
p Set it to a setting other than , or SET UP
(page 32).
p Set the flash to “Auto” (No indicator), (Forced flash), or
(Slow synchro) (page 32).
p Cancel the mode (page 58).
p Set it to [Clip Motion] (page 106).
The eyes of the subject
come out red.
p Set [Red Eye Reduction] to [On] (page 33).
The date and time are
recorded incorrectly.
The date and time are not set correctly. p Set the correct date and time (page 21).
Symptom Cause Solution
93


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