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Troubleshooting
Others
You cannot format a
“Memory Stick.”
The write-protect switch on the “Memory Stick”
is set to the LOCK position.
p Set it to the recording position (page 109).
You have formatted a
“Memory Stick” by
mistake.
All the data on the “Memory Stick” are erased by
formatting.
p We recommend that you set the “Memory Stick” write-protect
switch to the LOCK position to protect accidental erasure
(page 109).
Symptom Cause Solution
The camera does not
work, no operations can
be performed.
The battery level is low or zero (The
indicator appears.).
The AC Adaptor (not supplied) is not connected
securely.
p Charge the batteries (page 14).
p Connect it securely to the DC IN jack of the camera and to a wall
outlet (wall socket) (page 19).
The power is on, but the
camera does not work.
The internal system is not working properly. p Disconnect, and then, after one minute, reconnect all power
sources and turn on the camera. If this does not work, press the
RESET button located inside the jack cover with a pointed
object, then turn the power on again. (This will clear the date
and time settings, etc.)
You cannot identify the
indicator on the LCD
screen.
p Check the indicator (pages 113 to 115).
The lens gets fogged. Condensation is occurring. p Turn off the camera, leave the camera for about an hour and then
try to use it again (page 108).
The camera gets hot if you
use it for a long time.
p This is not a malfunction.
The lens does not move
when you turn off the
camera. (DSC-P72 only)
The batteries are discharged. p Replace them with charged batteries or use the AC Adaptor (not
supplied) (pages 14, 16, 19).
Symptom Cause Solution
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