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85
Troubleshooting
Warning indicators and messages
If a code starting with a letter of the
alphabet appears, your camera has a self-
diagnosis display. The last two digits
(indicated by
ss) will differ depending on
the state of the camera.
If you are unable to solve the problem even
after trying the following corrective actions
a few times, contact your Sony dealer or
local authorized Sony service facility.
C:32:ss
There is trouble with your camera's
hardware. Turn the power off and on
again.
C:13: ss
The camera cannot read or write data on
the “Memory Stick”. Re-insert the
“Memory Stick” several times.
An unformatted “Memory Stick” is
inserted. Format the “Memory Stick”
(page 48).
The inserted “Memory Stick” cannot be
used with your camera, or the data is
damaged. Insert a new “Memory Stick”
(page 88).
E:61: ss
E:91: ss
A camera malfunction has occurred.
Reset the camera (page 74), then turn
the power on again.
If the following messages appear, follow
the instructions.
Turn the power off and on again
A problem with the lens has caused an
error.
E
The battery level is low. Charge the
battery pack (
t step 1 in “Read This
First”). Depending on the conditions of
use or the type of battery pack, the
indicator may flash even though there
are still 5 to 10 minutes of remaining
battery time left.
For "InfoLITHIUM" battery only
The battery pack is not a
“InfoLITHIUM” type.
System error
Turn the power off and then on again
(
t step 2 “Read This First”).
No Memory Stick
Insert a “Memory Stick” (t step 3
“Read This First”).
Memory Stick error
Insert the “Memory Stick” correctly.
The inserted “Memory Stick” cannot be
used in your camera (page 88).
The “Memory Stick” is damaged.
The terminal section of the “Memory
Stick” is dirty.
Memory Stick type error
The inserted “Memory Stick” cannot be
used in your camera (page 88).
Self-diagnosis display Messages
85


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