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Troubleshooting
Cannot turn on the camera.
Install the battery pack correctly (t step 1 in “Read This First”).
The AC Adaptor is disconnected. Properly connect the AC Adaptor (page 16, t step 1 in
“Read This First”).
The AC Adaptor has malfunctioned. Consult your Sony dealer or local authorized Sony
service facility.
The battery pack is discharged. Install charged battery pack (page 16, t step 1 in “Read This
First”).
The battery pack is dead (page 99). Replace it with a new one.
Properly attach the camera to the Cyber-shot Station (page 17).
The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
turns off automatically to prevent wearing down the battery pack. Turn on the camera again
(t step 2 in “Read This First”) or use the AC Adaptor (page 16).
The battery pack is discharged. Install charged battery pack (t step 1 in “Read This First”).
Properly attach the camera on the Cyber-shot Station (page 17).
The LCD screen is not turned on even when the power is on.
The LCD backlight is turned off with in the dark place. Turn on the LCD backlight with
(page 23).
Your camera cannot record images.
Check the free capacity of “Memory Stick Duo” (page 24). If it is full, do one of the
following:
Delete unnecessary images (t step 6 in “Read This First”).
Change the “Memory Stick Duo”.
You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 97).
You cannot record images while charging the flash.
The mode is set to PLAY. Set the mode to REC with MODE.
The subject is not visible on the screen.
The mode is set to REC. Set the mode to PLAY with MODE.
Recording takes a long time.
The NR slow shutter function is activated (page 20). This is not a malfunction.
Shooting still images/movies
85


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