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Troubleshooting
Troubleshooting
The image colors are not correct.
Set [Color Mode] to [Normal] (page 55).
The camera is in Night Shot mode (DSC-H9 only). Cancel Night Shot mode (page 34).
Vertical streaks appear when you are shooting a very bright subject.
The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
the image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
Set [Red Eye Reduction] to [On] (page 59).
Shoot the subject at a distance closer than the flash range using the flash.
Light the room and shoot the subject.
Retouch the image using [Red Eye Correction] (page 67).
Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 45).
The battery level is low. Install charged battery pack.
The camera is in Night Shot mode (DSC-H9 only). Cancel Night Shot mode (page 34).
117


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