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Troubleshooting
Cannot record on a “Memory Stick Duo”.
You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 108).
The “Memory Stick Duo” is full. Delete unnecessary images (t step 6 in “Read This First”).
Insert a “Memory Stick PRO Duo” (page 28) when recording movies with the image size set
to [640(Fine)].
Cannot format a “Memory Stick Duo”.
You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 108).
You have formatted a “Memory Stick Duo” by mistake.
All the data on the “Memory Stick Duo” is deleted by formatting. You cannot restore it. We
recommend that you set the write-protect switch on the “Memory Stick Duo” to the LOCK
position to prevent accidental erasure (page 108).
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
Check whether the computer and the card reader support “Memory Stick PRO Duo”. Users of
computers and card readers made by companies other than Sony should contact those
manufacturers.
If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (page 72).
The computer recognizes the “Memory Stick PRO Duo”.
The camera or your computer cannot play back the data in the internal memory.
There is a “Memory Stick Duo” inserted in the camera. Remove it (t step 4 in “Read This
First).
Cannot record images using the internal memory.
There is a “Memory Stick Duo” inserted in the camera. Remove it (t step 4 in “Read This
First).
The free capacity of the internal memory does not increase even when you
copy the data stored in the internal memory to a “Memory Stick Duo”.
The data is not deleted after copying. Execute the [Format] command (page 62) to format the
internal memory after copying the data.
Cannot copy the data stored in the internal memory to a “Memory Stick Duo”.
The “Memory Stick Duo” is full. Check the capacity (32 MB or more recommended).
Internal memory
101


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