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Troubleshooting
Your camera cannot record images.
Check the free capacity of the internal memory or “Memory Stick Duo” (page 28). If it is full,
do one of the following:
Delete unnecessary images (t step 6 in “Read This First”).
Change the “Memory Stick Duo”.
You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 108).
You cannot record images while charging the flash.
When shooting a still image, set the mode dial to a position other than .
Set the mode dial to when shooting movies.
The image size is set to [640(Fine)] when recording movies. Do one of the following:
Set the image size to other than [640(Fine)].
Insert a “Memory Stick PRO Duo” (page 108).
The subject is not visible on the screen.
Your camera is set to the Playback mode. Press the shutter button halfway down, change the
mode dial position, or press to change to the recording mode (t step 6 in “Read This
First).
Recording takes a long time.
The NR slow shutter function is activated (page 24). This is not a malfunction.
The image is out of focus.
The subject is too close. Record in the close-up (Macro) recording mode. Make sure to
position the lens farther away from the subject than the shortest shooting distance,
approximately 2 cm (13/16 inches) (W)/90 cm (35 1/2 inches) (T), when shooting. (t step 5
in “Read This First”).
(Twilight) or (Landscape) is selected in the Scene mode when shooting still images.
The manual focus is selected. Select the auto focus mode using the FOCUS button (page 38).
Confirm that the setting of [Conversion Lens] is correct (page 61).
Precision digital zoom does not function.
Set [Digital Zoom] to [Precision] (page 57).
This function cannot be used while shooting movies.
Smart zoom does not function.
Set [Digital Zoom] to [Smart] (page 57).
This function cannot be used when:
The image size is set to [7M] (DSC-H5), [6M] (DSC-H2) or [3:2].
Shooting in Multi Burst mode.
Shooting movies.
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