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Troubleshooting
Troubleshooting
Cannot play back images on your computer.
If you are using “Picture Motion Browser”, refer to “Picture Motion Browser Guide”
(page 83).
Consult the computer or software manufacturer.
You do not know how to use “Picture Motion Browser”.
Refer to “Picture Motion Browser Guide” (page 83).
The image and sound are interrupted by noise when you view a movie on a
computer.
You are playing back the movie directly from the internal memory or the “Memory Stick
Duo”. Copy the movie to the hard disk of your computer, then play back the movie from the
hard disk (page 84).
Cannot print an image.
Refer to the operation manual of the printer.
Images once copied to a computer cannot be viewed on the camera.
Copy them to a folder recognized by the camera, such as “101MSDCF” (page 86).
Follow the correct procedures (page 90).
Cannot insert a “Memory Stick Duo”.
Insert it in the correct direction.
You have formatted a “Memory Stick Duo” by mistake.
All the data on the “Memory Stick Duo” is deleted by formatting. You cannot restore it.
Cannot playback or record images using the internal memory.
There is a “Memory Stick Duo” inserted in the camera. Remove it.
Cannot copy the data stored in the internal memory to a “Memory Stick Duo”.
The “Memory Stick Duo” is full. Copy the image to the “Memory Stick Duo” with sufficient
free capacity.
“Memory Stick Duo”
Internal memory
107


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