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Troubleshooting
Troubleshooting
The eyes of the subject come out red.
Set [Red Eye Reduction] to [On] (page 50).
Shoot the subject at a distance closer than the flash range using the flash.
Light the room and shoot the subject.
Retouch the image using [Red Eye Correction] (page 58).
Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 35).
The battery level is low. Insert the charged battery pack.
Cannot play back images.
Press (Playback) (page 33).
The folder/file name has been changed on your computer (page 90).
Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
The camera is in USB mode. Delete the USB connection (page 86).
The date and time are not displayed.
The display indicators are turned off. Show the display indicators by pressing v (DISP) on the
control button (page 21).
The image appears rough right after playback starts.
This may happen due to image processing. This is not a malfunction.
Cannot hear music during Slide show.
Transfer music files to the camera with “Music Transfer” (page 91).
The image does not appear on the TV screen.
Check [Video Out] to see if the video output signal of the camera is set to the color system of
your TV (page 69).
Check whether the connection is correct (page 76).
If the USB connector of the cable for multi-use terminal is connected to another device,
disconnect it (page 86).
You are trying to play back movies during HD(1080i) output. Movies cannot be viewed at
high-definition image quality. Set [COMPONENT] to [SD] (page 68).
Viewing images
105


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