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Troubleshooting
105
Warning indicators and messages
If a code starting with a letter of the
alphabet appears, your camera has a self-
diagnosis display. The last two digits
(indicated by ss) will differ depending on
the state of the camera.
If you are unable to solve the problem even
after trying the following corrective actions
a few times, your camera may need repair.
Contact your Sony dealer or local
authorized Sony service facility.
C:32:ss
There is trouble with your cameras
hardware. Turn the power off and on
again.
C:13:ss
The camera cannot read or write data on
the “Memory Stick Duo”. Either turn
off and on the camera or re-insert the
“Memory Stick Duo” several times.
The internal memory has experienced a
format error, or an unformatted
“Memory Stick Duo” is inserted.
Format the internal memory or the
“Memory Stick Duo” (pages 62, 63).
The inserted “Memory Stick Duo”
cannot be used with your camera, or the
data is damaged. Insert a new “Memory
Stick Duo” (page 108).
E:61:ss
E:62:ss
E:91:ss
E:92:ss
A camera malfunction has occurred.
Initialize the camera (page 66), then
turn the power on again.
If the following messages appear, follow
the instructions.
Lens cap attached
Remove the lens cap.
Turn the power off and on again
A problem with the lens has caused an
error.
E
The battery level is low. Charge the
batteries immediately (t step 1 in
“Read This First”). Depending on the
conditions of use or the type of battery,
the indicator may flash even though
there are still 5 to 10 minutes of
remaining battery time left.
System error
Turn the power off and then on again
(t step 2 in “Read This First”).
Internal memory error
Turn the power off and then on again
(t step 2 in “Read This First”).
Reinsert the Memory Stick
Insert the “Memory Stick Duo”
correctly.
The inserted “Memory Stick Duo”
cannot be used in your camera
(page 108).
The “Memory Stick Duo” is damaged.
The terminal section of the “Memory
Stick Duo” is dirty.
Memory Stick type error
The inserted “Memory Stick Duo”
cannot be used in your camera
(page 108).
Self-diagnosis display Messages
105


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