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Troubleshooting
If you have trouble with your camera, try
the following solutions. (When using the
Bluetooth function, see the
Bluetooth function operating
instructions.)
1Check the items on pages 84 to 91. If the
screen shows “C:ss:ss”, the
self-diagnosis function is
working. Please see page 94.
2Press the RESET button located inside
the battery/“Memory Stick” cover, then
turn on the power again. (This will clear
the date and time settings, etc.)
3Consult your Sony dealer or local
authorized Sony service facility.
Battery and power
RESET
Symptom Cause Solution
The battery pack is not
charged. The camera is turned on.
The connection is not correct. pTurn the power off (page 16).
pCheck the connection (page 11).
The battery pack cannot
be installed. The battery pack is not properly installed. pInstall the battery pack while pushing the battery eject lever
down using the front edge of the battery pack (page 11).
/CHG lamp flashes. The battery pack is not properly installed.
The battery pack malfunctions. pProperly install the battery pack (page 11).
pConsult your Sony dealer or local authorized Sony service
facility.
While charging the battery
pack, the /CHG lamp
does not light.
The AC power adaptor is disconnected.
The camera is not properly installed to the USB
cradle.
The battery pack is not properly installed.
The charging is complete.
pProperly connect the AC power adaptor (page 11).
pProperly install the camera (page 10).
pProperly install the battery pack (page 11).
T
rou
bl
es
h
oo
ti
ng
84


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