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Troubleshooting
Some images in
the image list are
not displayed or
not printed even if
they are displayed.
There are 7 or more
hierarchies on the memory
card or a USB memory.
c The printer cannot display images saved
in a folder of the 7th or higher hierarchy.
The file name is
not displayed
correctly.
Did you change the file
name of the image with your
PC?
c When you name or rename an image file
on your computer and its file name
includes characters other than
alphanumeric characters, the file name
may not be displayed correctly. For a file
created with a PC application, the first 8
characters of its file name will be
displayed as the file name.
In the Edit menu,
there are blank
areas at the top and
bottom of the
previewed image.
Is the previewed image
extremely stretched
vertically or horizontally?
c If an image is extremely stretched
vertically or horizontally, blank areas may
appear in the Edit menu.
c The standard aspect ratio of an image shot
with a digital camera is 3:4. When you use
a recording/editing device other than the
printer to edit and save an image, the
image is often saved as a printing image
wider than 3:4 aspect ration. In the image
list, those images are displayed with upper
and edges cut and displayed in black.
Symptom Check Cause/Solutions
Continued
49


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