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101
Troubleshooting
Cannot use the supplied software,
Picture Motion Browser, on the
Macintosh computer.
You cannot use Picture Motion Browser
on a Macintosh.
The One Touch Disc Burn function
does not work.
Install Picture Motion Browser (p. 75).
Check if Media Check Tool is running on
the computer. For details on Media Check
Tool, refer to the Help for Picture Motion
Browser.
You cannot view the images
recorded on your camcorder with a
computer.
Make sure you insert the connector in the
correct direction, then connect the USB
cable to the (USB) jack on the
Handycam Station and the computer
firmly.
Touch (OTHERS) t [COMPUTER]
t [ COMPUTER] on the HOME
MENU of the camcorder (p. 81).
Disconnect the USB device other than the
keyboard, the mouse, and the camcorder
from the computer.
You cannot view the still images
recorded on a “Memory Stick Duo”
on the computer.
Insert the “Memory Stick Duo” firmly.
Touch (OTHERS) t [COMPUTER]
t [ COMPUTER] on the HOME
MENU of the camcorder (p. 83).
When you connect your camcorder to a
computer by selecting [ COMPUTER],
you cannot view the still images stored in a
“Memory Stick Duo.” Make sure that you
have connected the camcorder to the
computer with [ COMPUTER].
The computer does not recognize the
“Memory Stick Duo” during camcorder
operation such as playback or editing of
images on the hard disk. Finish camcorder
operation before connecting the camcorder
to the computer.
The “Memory Stick” icon
([Removable Disk]) does not appear
on the computer screen.
Insert a “Memory Stick Duo” into your
camcorder.
Disconnect the USB device other than the
keyboard, the mouse, and the camcorder
from the computer.
•Touch (OTHERS) t [COMPUTER]
t [ COMPUTER] on the HOME
MENU of the camcorder (p. 83).
The computer does not recognize the
“Memory Stick Duo” during camcorder
operation such as playback or editing of
images on the hard disk. Finish camcorder
operation before connecting the camcorder
to the computer.
Picture Motion Browser does not
function correctly.
Close Picture Motion Browser, then restart
the Windows computer.
The image or sound recorded on the
camcorder is not played on the
computer correctly.
If your camcorder is connect to a computer
that does not support Hi-speed USB (USB
2.0), the movie/still image or sound may
not be played back correctly. The movie/
still image or sound imported to your
computer is not affected.
Movie playback or sound may stop
temporarily depending on your computer.
The movie or sound imported to your
computer is not affected.
101


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