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Troubleshooting
DCR-HC17E/HC19E/HC21E/HC22E 2-586-501-11(1)
An unknown picture appears on the LCD screen or viewfinder.
The camcorder is in [DEMO MODE] (p. 45). Touch the LCD screen or insert a cassette to
cancel [DEMO MODE].
An unknown indicator appears on the screen.
Refer to the indicator list (p. 74).
The picture remains on the LCD screen.
This occurs if you disconnect the AC Adaptor from the wall socket or remove the battery
pack without turning off the power first. This is not a malfunction.
The buttons do not appear on the touch panel.
Touch the LCD screen lightly.
Press DISP/BATT INFO on your camcorder (or DISPLAY on the Remote Commander
supplied with the DCR-HC19E/HC21E/HC22E) (p. 15).
The buttons on the touch panel do not work correctly or do not work at all.
Adjust the screen ([CALIBRATION]) (p. 82).
The picture in the viewfinder is not clear.
Use the viewfinder lens adjustment lever to adjust the lens (p. 14).
The picture in the viewfinder has disappeared.
Close the LCD panel. The picture is not displayed in the viewfinder when the LCD panel is
open (p. 14).
Cassette tapes
The cassette cannot be ejected from the compartment.
Make sure the power source (battery pack or AC Adaptor) is connected correctly (p. 9).
Remove the battery pack from the camcorder, then attach it again (p. 10).
Attach a charged battery pack to the camcorder (p. 9).
The cassette is not ejected even when the cassette lid is open.
Moisture condensation is starting in your camcorder (p. 81).
The Cassette Memory indicator or title display does not appear while using a
cassette with Cassette Memory.
This camcorder does not support Cassette Memory, so the indicator does not appear.
Continued
65


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