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Troubleshooting (Continued)
The movie aspect ratio (16:9/4:3)
cannot be changed.
You cannot change the movie aspect ratio in
the following cases.
When [DISC] is selected on [MOVIE
MEDIA SET], you inserted a DVD+RW,
or no disc is inserted.
When [MEMORY STICK] is selected on
[MOVIE MEDIA SET], no “Memory
Stick PRO Duo” media is inserted.
The auto focus does not function.
Set [FOCUS] to [AUTO] (p. 89).
The recording conditions are not suitable for
auto focus. Adjust the focus manually
(p. 89).
[ STEADYSHOT] does not
function.
Set [ STEADYSHOT] to [ON] (p. 80).
[ STEADYSHOT] may not be able to
compensate for excessive vibrations.
Undesirable flicker occurs.
This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
A vertical band appears when
recording candlelight or electric light
in the dark.
This occurs when the contrast between the
subject and the background is too high.
This is not a malfunction.
A vertical white line appears on an
image taken in bright light.
This phenomenon is called the smear effect.
This is not a malfunction.
Black bands appear when you
record a TV screen or computer
screen.
Set [ STEADYSHOT] to [OFF] (p. 80).
You cannot adjust [LCD BL LEVEL].
You cannot adjust [LCD BL LEVEL] when:
– The LCD panel is closed on your
camcorder with the LCD screen facing out.
– The power is supplied from the AC
Adaptor.
You cannot find the images to be
played back.
Select the media to be played back by
touching (HOME) t (MANAGE
MEDIA) t [MOVIE MEDIA SET] or
[PHOTO MEDIA SET] (p. 26).
You cannot play back a disc.
Check out the disc compatibility (p. 12).
Insert a disc with the recording side facing
your camcorder (p. 28).
The disc that was recorded, formatted, or
finalized on other devices may not be played
back on your camcorder.
The temperature of your camcorder is
extremely high. Turn off your camcorder and
leave it for a while in a cool place.
The playback image is distorted.
Clean the disc using a soft cloth (p. 116).
Images stored on “Memory Stick
PRO Duo” media cannot be played
back.
Images cannot be played back if you have
modified files or folders, or have edited the
data on a computer. (The file name flashes
when viewing the still image.) This is not a
malfunction (p. 117).
Images recorded on other devices may
neither be played back, nor displayed in
actual size. This is not a malfunction
(p. 117).
Playing back images on your
camcorder
104


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