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Troubleshooting
During recording
Symptom Cause and/or Corrective Actions
The mode dial is set to (Play/Edit).
c Set it to (Movie) or (Still). (page 29, 35)
The disc has run out of space.
c Use a new disc or format the disc. (DVD-RW only, page
74)
The disc has been finalized.
c Unfinalize the disc (DVD-RW only) or use a new disc.
(page 73)
Shooting by swapping movies and still images frequently
reduces the remaining capacity of the disc and may
prevent you from shooting movies.
Your camcorder powered by the battery pack turns off for
more than 5 minutes with no operations performed.
c Press the POWER button for a few seconds.
c Set [A. SHUT OFF] to [NEVER] in (SETUP MENU)
in the SETUP display. (page 115)
The battery pack is exhausted or nearly exhausted.
c Install a charged battery pack. (page 15)
[STEADYSHOT] is set to [OFF] in (CAMERA SET) in
the SETUP display.
c Set it to [ON]. (page 112)
The setting is set to manual focus.
c Press FOCUS to set the autofocus. (page 52)
Shooting conditions are not suitable for autofocus.
c Adjust the focus manually. (page 52)
The contrast between the subject and background is too
high. This is not a malfunction.
This is not a malfunction.
Super NightShot plus or Color Slow Shutter is activated.
This is not a malfunction.
Pressing START/STOP or PHOTO
does not record movies/still
images.
The power goes off.
SteadyShot does not work.
Autofocus does not work.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny white, red, blue or green
spots appear on the display.
Types of trouble and corrective action
121


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