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Sound
Playback picture becomes
distorted.
•Set [YCBCR] in [YCBCR/RGB (HDMI)] to [RGB] (page 51).
Symptom Problems and solutions
There is no sound. • The speaker cord is not connected securely.
Check the speaker settings (page 53).
There is no sound when the
component (digital satellite
receiver, PlayStation 3, etc.) is
connected directly to your TV
via HDMI.
Perform the following:
Connect the system and TV with a SCART (EURO AV) cable (page 21) and
select the “TV” function.
Disable your TV’s speakers.
There is no sound from the
DIGITAL IN OPTICAL jack.
• The sampling frequency of the input stream is more than 48 kHz.
There is no digital sound from
the HDMI OUT jack when using
the Audio Return Channel
function.
• Set [AUDIO RETURN CHANNEL] in [HDMI SETUP] to [AUTO] (page 51).
• Set [CONTROL FOR HDMI] in [HDMI SETUP] to [ON] (page 51).
• Make sure that your TV is compatible with the Audio Return Channel function.
• Make sure that an HDMI cable is connected to a jack on your TV that is
compatible with the Audio Return Channel function.
• The sampling frequency of the input stream is more than 48 kHz.
The system does not output
sound correctly when connected
to a set-top box.
• Set [AUDIO RETURN CHANNEL] in [HDMI SETUP] to [OFF] (page 51).
Severe hum or noise is heard. • Move your TV away from the audio components.
• Clean the disc.
The sound loses stereo effect
when you play a VIDEO CD, a
CD, or an audio file.
• Select stereo sound by pressing AUDIO (page 32).
There is no sound or the volume
level is very low from a certain
speaker or all the speakers.
Check the sound mode (page 41).
Check the speaker connections and settings (pages 20, 53).
• Depending on the DVD, the output signal may not be the entire 5.1 channel.
The sound comes from the center
speaker only.
• Depending on the disc, the sound may come from the center speaker only.
There is no system sound from
your TV.
• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 51).
• Perform the following procedure:
1Turn the system off and on again.
2Turn the connected component off and on again.
3Disconnect and then connect the HDMI cable again.
The sound of files played from a
DATA CD/DATA DVD/USB
device is distorted.
• The bit rate used when encoding the audio files was low. Transfer audio files
encoded with higher bit rates onto the DATA CD/DATA DVD/USB device.
There is noise or the sound skips
while playing a USB device.
• Copy the files to your computer, format the USB device in FAT12, FAT16, or
FAT32 format, and transfer the files to the USB device again.
Symptom Problems and solutions
58


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Others manual(s) of Sony DAV-DZ340

Sony DAV-DZ340 Quick start guide - English - 2 pages

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Sony DAV-DZ340 User Manual - French - 76 pages

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