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Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
In the case of repair, all system components
are required to be checked in order to locate
a malfunction*.
* It may not be necessary to bring all components of
the system for repair, depending on the nature of
the malfunction. Consult your nearest Sony dealer.
Power
The power is not turned on.
, Check that the mains lead is connected
securely.
Picture
There is no picture.
, The SCART (EURO AV) cord is not
connected securely.
, The SCART (EURO AV) cord is damaged.
, The system is not connected to the correct
t EURO AV INPUT jack (page 26).
, The video input on the TV is not set so that
you can view pictures from the system.
Picture noise appears.
, The disc is dirty or flawed.
, If the picture output from your system goes
through your VCR to get to your TV, the
copy-protection signal applied to some DVD
programmes could affect picture quality.
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP,
the picture does not fill the screen.
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, Press MUTING on the remote if “MUTING”
is displayed in the front panel display.
, The protective device on the system has been
activated because of a short circuit. Turn off
the system, eliminate the short-circuit
problem and turn on the power again.
, The system is in pause mode or in Slow-
motion Play mode. Press H to return to
normal play mode.
, Fast forward or fast reverse is performed.
Press H to return to normal play mode.
, Check the speaker settings (pages 29).
, Wired/Wireless setting of the rear speaker is
not correct (page32).
, The power of the rear speaker is on when you
use the speakers in the Wired setting.
, The wireless data output cord is not
connected to the front speaker securely when
you use the rear speakers in Wireless setting.
The wireless data output cord is damaged.
The left and right sounds are
unbalanced or reversed.
, Check that the speakers and components are
connected correctly and securely.
, Adjust the balance parameter in the
BALANCE menu (pages 32).
Severe hum or noise is heard.
, Check that the speakers and components are
connected securely.
, Check that the connecting cords are away
from a transformer or motor, and at least
3 metres away from a TV set or fluorescent
light.
, Move your TV away from the audio
components.
, The plugs and jacks are dirty. Wipe them with
a cloth slightly moistened with alcohol.
, Clean the disc.
74


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