Manual Sony Cybershot DSC-P71 (page 87 of 108) (English)

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Troubleshooting

Computers (continued)

“Memory Stick”

Symptom Cause Solution

The image is affected by

noise when you play back

an image on a computer.

• You are playing back the file directly from the

“Memory Stick.”

pCopy the file to the hard disk of the computer and then play the

file back from the hard disk (page 80).

You cannot print an

image. —pCheck the printer settings.

pClick on HELP files for the “PIXELA ImageMixer for Sony”

software.

An error message appears

when you insert the

supplied CD-ROM in your

computer.

• The computer display is not set correctly. pSet the computer display as follows:

Windows: 800×600 dots or higher

High Color (16-bit, 65 000 colors) or more

Macintosh: 800×600 dots or higher

32 000-color mode or higher

Symptom Cause Solution

You cannot insert a

“Memory Stick.” • You are inserting it backwards. pInsert it from the right side (page 23).

You cannot record on a

“Memory Stick.” • The write-protect tab on the “Memory Stick” is

set to the LOCK position.

• The “Memory Stick” is full.

pChange the LOCK position (page 100).

pDelete unnecessary images (page 39).

You cannot format a

“Memory Stick.” • The write-protect tab on the “Memory Stick” is

set to the LOCK position.

pChange the LOCK position (page 100).

You have formatted a

“Memory Stick” by

mistake.

• All the images on the “Memory Stick” are

deleted by formatting, and they cannot be

recovered.

pSet the “Memory Stick” write-protect tab to the LOCK position

(page 100) to prevent formatting it by mistake.

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Sony Cybershot DSC-P71 Manual

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