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Additional information
73
Vertical streaks appear
when you are shooting a
very bright subject.
The smear phenomenon is happening.
tThis is not a malfunction.
The battery life is short. You are recording/playing back images under
extremely cold temperatures.
The battery pack is not charged enough.
tCharge the battery pack fully.
Alkaline batteries or the battery pack is dead.
tReplace the battery (page 10).
You are not using the recommended batteries.
tUse the recommended batteries (pages 10, 85).
The battery remaining
indicator is incorrect.
Or sufficient battery
remaining indicator is
displayed but the power
runs out soon. (when
using the “InfoLITHIUM”
battery pack)
You have used the camera for a long time in an
extremely hot or an extremely cold location.
The battery pack is dead.
tReplace the battery pack with a new one
(page 69).
The battery pack is discharged.
tInstall a charged battery pack (pages 10, 12).
A deviation has occurred in the remaining battery
time.
tFully charge the battery pack (page 12).
You cannot charge the
battery pack. The camera is turned on.
t Turn the camera off (page 12).
The /CHG lamp flashes
during charging the
battery pack.
The battery pack is not installed correctly.
tInstall the battery pack correctly (page 10).
The battery pack has malfunctioned.
tContact your Sony dealer or local authorized
Sony service facility.
Digital zoom does not
function. The digital zoom cannot be used when recording a
moving image with [MOVING IMAGE] set to
[MPEG MOVIE], or the LCD screen is OFF.
Your camera cannot play
back images. The mode dial is set to , , or SET UP.
tSet it to (pages 27, 28).
The image is interfered by
noise when you play back
an image on a personal
computer.
You are playing back the file directly from the
“Memory Stick.
tCopy the file to the hard disk of the personal
computer and then play back the file from the
hard disk (page 34).
The image cannot be
played back on a personal
computer.
tConsult the personal computer or software
manufacturer.
Symptom Cause and/or Solution
73


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