62042
119
Zoom out
Zoom in
Previous page
1/137
Next page
119
Troubleshooting
Troubleshooting
You do not know if the OS of your computer is compatible with the camera.
Check “Recommended computer environment” on page 89 for Windows, and page 105 for
Macintosh.
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
Check that the computer and the Memory Stick Reader/Writer support “Memory Stick PRO
Duo”. Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 92
and 105). The computer recognizes the “Memory Stick PRO Duo”.
Your computer does not recognize your camera.
Turn on the camera.
When the battery level is low, install the charged battery pack or use the AC adaptor (not
supplied) (page 91).
Set [USB Connect] to [Mass Storage] (page 76).
Use the cable for multi-use terminal (supplied) (page 92).
Disconnect the cable for multi-use terminal from both the computer and the camera, and
connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
device (page 92).
The software (supplied) is not installed. Install the software (page 90).
Your computer does not properly recognize the device because you connected the camera and
your computer with the cable for multi-use terminal before you install the software (supplied).
Delete the erroneously recognized device from your computer, then install the USB driver
(see the next item).
The “Removable disk” icon does not appear on the computer screen when you
connect your computer to the camera.
Follow the procedure below to install the USB driver again. The following procedure is for a
Windows computer.
1 Right-click [My Computer] to display the menu, then click [Properties].
The “System Properties” screen appears.
2 Click [Hardware] t [Device Manager].
The “Device Manager” appears.
3 Right-click [ Sony DSC], then click [Uninstall] t [OK].
The device is deleted.
4 Install the software (page 90).
A USB driver is also installed.
Computers
119


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Sony Cybershot DSC-H7 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Sony Cybershot DSC-H7 in the language / languages: English as an attachment in your email.

The manual is 9,94 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Sony Cybershot DSC-H7

Sony Cybershot DSC-H7 User Manual - German, Dutch - 72 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info