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Additional information
Symptom Cause/Solution
The smear phenomenon.
b
Your camera is not malfunctioning.
b
Your camera is not malfunctioning. These points
will not be recorded.
The battery is not charged enough.
b
Charge the battery fully. (page 10)
The battery is dead.
b
Replace the battery with a new one. (page 11)
The MODE selector is not set to PLAY.
b
Set it to PLAY. (pages 16, 17)
•No “Memory Stick” has been inserted, or no image has
been recorded on the “Memory Stick”.
b
Insert the recorded “Memory Stick”. (page 12)
The battery is discharged.
b
Charge the battery. (page 10)
The image is protected.
b
Cancel the protection of the image. (page 47)
The write protect tab on the “Memory Stick” is set to
LOCK.
b
Set it to recording position.
The power is set to off.
b
Set it to on.
The battery is weak.
b
Connect the AC power adaptor/charger to the
battery terminal of your camera and a wall outlet
(mains) firmly. (page 57)
No “Memory Stick” has been inserted into your camera.
b
Insert “Memory Stick”. (page 12)
The USB cable does not connect firmly.
b
Disconnect the USB cable, and connect it again.
Make sure that “PC MODE USB” is displayed on the
LCD screen. (page 24)
The USB connectors on your personal computer are
connected to other equipment besides the keyboard, the
mouse, and your camera.
b
Disconnect te USB cables expect for ones connected
to the keyboard and the mouse. (page 24)
Vertical streaks appear
when shooting a very
bright subject.
Black points and/or
bright (red, blue or
green) points appear
on the LCD screen.
The battery life
deteriorates too fast.
You cannot play back
the images.
You cannot delete an
image.
You cannot install the
USB driver software
(supplied).
63


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