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Troubleshooting
Viewing images
You cannot shoot images. No “Memory Stick” is inserted.
The capacity of the “Memory Stick” is
insufficient.
The write-protect switch on the “Memory Stick”
is set to the LOCK position.
You cannot shoot while the flash is charging.
The MODE dial is not set to , P, or SCN
when you want to shoot a still image.
The MODE dial is not set to when you want
to shoot a movie.
pInsert a “Memory Stick” (page 20).
pDelete the images saved in the “Memory Stick,” or format it.
pChange the “Memory Stick.”
pSet the write-protect switch to the recording position
(page 104).
pSet the MODE dial to , P, or SCN (pages 22, 31).
pSet the MODE dial to (page 66).
Cannot shoot images with
the flash. The MODE dial is set to or SET UP.
The flash is set to (No flash).
When shooting still images, scene selection is
set to the Twilight mode.
[MOVING IMAGE] is not set to [CLIP
MOTION] in the SET UP settings.
pSet it to a setting other than , or SET UP (page 27).
pSet the flash to “Auto” (No indicator) or (Forced flash)
(page 27).
pCancel the Twilight mode (page 31).
pSet it to [CLIP MOTION] (page 51)
The eyes of the subject
come out red. pSet [RED EYE REDUCTION] to [ON] (page 27).
The date and time are
recorded incorrectly. The date and time are not set correctly. pSet the correct date and time (page 18).
Symptom Cause Solution
The image cannot be
played back. The MODE dial is not set to .
You cannot play back the image on the camera,
if it is modified on a computer or its folder/file
name is changed.
pSet the MODE dial to (page 35).
The image is coarse right
after being played back. pThis is not a malfunction.
The images cannot be
played back on a TV. The [VIDEO OUT] setting for the camera in
SET UP is incorrect.
The connection is not correct.
pSet [VIDEO OUT] to [NTSC] or [PAL] (pages 44, 102).
pCheck the connection (page 37).
Symptom Cause Solution
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