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The remaining charge indicator is incorrect.
• This phenomenon occurs when you use the camera in an extremely hot or cold location.
A discrepancy arose between the remaining charge indicator and the actual remaining battery charge.
Fully discharge the battery pack once, then charge it to correct the indication. The indicator may not
be accurate depending on the conditions of use.
The battery pack is dead (page 132). Replace it with a new one.
Cannot charge the battery pack.
• You cannot charge the battery pack using the AC Adaptor (sold separately). Use the battery charger
to charge the battery.
The CHARGE lamp flashes while charging the battery.
• Remove and reinsert the battery pack, making sure it is installed correctly.
• The temperature may be inappropriate for charging. Try charging the battery pack again within the
proper charging temperature range (10 °C to 30 °C (50 °F to 86 °F)).
• Refer to page 133 for details.
Cannot record images.
• Check the free capacity of the internal memory or memory card. If it is full, do one of the following:
Delete unnecessary images (page 41).
Change the memory card.
You cannot record images while charging the flash.
• For recording movies, it is recommended that you use a memory card of 1 GB or larger.
• Set [Demo Mode] to [Off] (page 88).
Smile Shutter function does not work.
• No image is shot if a smiling face is not detected.
• Set [Demo Mode] to [Off] (page 88).
Anti-blur function does not work.
• The anti-blur function may not work properly when shooting night scenes.
Shoot after pressing the shutter button halfway down.
Recording takes a long time.
• When the shutter speed becomes slower than a certain speed in low light conditions, the NR (Noise
Reduction) slow shutter function is activated automatically to reduce the image noise. Under such
conditions, recording takes a long time.
• The Anti Blink function is working. Reset [Anti Blink] to [Off] (page 66).
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the subject
than the shortest shooting distance (approximately 5 cm (2 inches) (W)/50 cm (19 3/4 inches) (T)
(DSC-W380/W390), 4 cm (1 5/8 inches) (W)/60 cm (23 5/8 inches) (T) (DSC-W350/W360) from the
lens).
(Twilight), (Landscape) or (Fireworks) (DSC-W380/W390 only) mode is selected in the
Scene Selection when shooting still images.
Shooting still images/movies
118


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