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Troubleshooting
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GB
The remote does not function.
Remove the obstacle.
Move the remote closer to the system.
Point the remote at the system’s sensor.
Replace the batteries (R6/size AA).
Locate the system away from the fluorescent light.
The system can not be turned on even though
you have pressed ?/1.
Make sure the mains lead is connected to mains.
CD player
“LOCKED” appears.
Contact your Sony dealer or local authorized Sony
service facility.
The disc does not eject.
You cannot eject the disc during CD Synchro
Recording. Press CD x on the unit to cancel the
CD Synchro Recording, then press Z on the unit
to eject the disc.
Consult your nearest Sony dealer.
Play does not start.
Check whether a disc is loaded.
Wipe the disc clean (page 32).
Replace the disc.
Load the disc that this system can play (page 6).
Load the disc correctly.
Load the disc with the label side up.
Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
Press N (or CD NX on the unit) to start play.
Disc access takes a long time.
Set “CD POWER” and “ON” by CD power
manage function (page 17).
The sound skips.
Wipe the disc clean (page 32).
Replace the disc.
Try moving the system to a place without
vibration (e.g., on top of a stable stand).
Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Play does not start from the first track.
Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear to return to Normal Play.
Tracks on the ATRAC CD or MP3 CD cannot be
played back.
Recording was not performed according to the
ISO9660 Level 1 or Level 2 format, or Joliet in the
expansion format.
The MP3 file does not have the extension “.MP3”.
The data is not stored in ATRAC3plus/MP3
format.
Discs containing MP3 files other than MPEG 1, 2,
2.5 Audio Layer-3 files cannot be played.
Tracks on the ATRAC CD or MP3 CD take
longer to play back than others.
After the system reads all tracks on the disc,
playback may take more time than usual if:
– the number of groups or tracks on the disc is
very large.
– the album and track organization structure is
very complex.
Title information do not appear correctly.
Use a disc that conforms with ISO9660 Level 1,
Level 2 or Joliet in the expansion format.
The disc ID3 tag is not ver. 1 nor ver. 2.
The characters that can be displayed by this
system are as follows:
– Upper cases (A to Z)
– Numbers (0 to 9)
– Symbols (’< > * + , – /@[\] _ `)
Other characters may not be displayed correctly.
continued
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