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If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorized Sony service facility. If “C:ss:ss” appears in the viewfinder or the display window, the
self-diagnosis display function has worked. See page 77.
In the recording mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHARGE) or PLAYER.
c Set it to CAMERA. (p. 25)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 23, 36)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 23)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 91)
• While being operated in CAMERA mode, your camcorder has
been in the standby mode for more than 5 minutes.
c Set the POWER switch to OFF (CHARGE) and then to
CAMERA again. (p. 25)
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack. (p. 14, 15)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 27)
• FOCUS is set to MANUAL.
c Set it to AUTO. (p. 50)
• Shooting conditions are not suitable for autofocus.
c Set FOCUS to MANUAL to focus manually. (p. 50)
• The video heads may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning cassette
(optional). (p. 92)
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu settings
without a cassette inserted, your camcorder automatically
starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 67)
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 31)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF, or use the NightShot function in a dark place.
(p. 31)
• The backlight function is working.
c Cancel it. (p. 30)
— Troubleshooting —
English
Types of trouble and their solutions
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The autofocusing function does not
work.
The x indicator flashes in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
An unknown picture is displayed in
the viewfinder.
The picture appears too bright, and
the subject does not appear in the
viewfinder.
The picture is recorded in incorrect or
unnatural colours.
74


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