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Additional Information
, The device connected to the HDMI
OUT jack does not support the audio
format of the player. Check the audio
settings (page 23).
The HD Audio (Dolby Digital Plus,
Dolby TrueHD, DTS-HD High
Resolution Audio, and DTS-HD
Master Audio) is not output by
bitstream.
, Set [BD Audio MIX Setting] in [Audio
Settings] to [Off] (page 23).
, Check that the connected AV amplifier
(receiver) is compatible with each HD
Audio format.
The interactive audio is not output.
, Set [BD Audio MIX Setting] in [Audio
Settings] to [On] (page 23).
Message Code 3 [Audio outputs
temporarily muted. Do not adjust the
playback volume. The content being
played is protected by Cinavia and is
not authorized for playback on this
device. For more information, see
http://www.cinavia.com. Message
Code 3.] appears on the screen when
playing a disc.
, The audio track of the video that you
are playing contains a Cinavia code
indicating that it is an unauthorised
copy of professionally-produced
content (page 5).
The disc does not play.
, The disc is dirty or skewed.
, The disc is upside down. Insert the disc
with the playback side facing down.
, The disc has a format that cannot be
played back by this player (page 33).
, The player cannot play a recorded disc
that is not correctly finalised.
, The region code on the BD or DVD
does not match the player.
The player does not detect a USB
device connected to the player.
, Make sure that the USB device is
securely connected to the USB jack.
, Check if the USB device or a cable is
damaged.
, Check if the USB device is on.
, If the USB device is connected via a
USB hub, connect the USB device
directly to the player.
The picture/sound is poor/certain
programmes display a loss of detail,
especially during fast-motion or dark
scenes.
, Picture/sound quality may be
improved by changing the connection
speed. Recommended connection
speed is of at least 2.5 Mbps for
standard definition video (10 Mbps for
high definition video).
Disc
USB device
Internet streaming
29


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