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The interactive audio is not output.
, Set “BD Audio Setting” to “Mix” in the
“Audio Settings” setup (page 51).
There is no picture or no sound when
connected to the HDMI OUT jack.
, Try the following: 1Turn the player off
and on again.
2Turn the connected
equipment off and on again.
3Disconnect
and then reconnect the HDMI cable.
There is no picture or picture noise
appears when connected to the HDMI OUT
jack.
, The HDMI OUT jack is connected to a DVI
device that does not support copyright
protection technology.
, If the HDMI OUT jack is used for video
output, changing the video output
resolution may solve the problem
(page 45).
No sound is output from the HDMI OUT
jack.
, The HDMI OUT jack is connected to a DVI
device (DVI jacks do not accept audio
signals).
The sound is not output correctly when
connected to the HDMI OUT jack.
, The device connected to the HDMI OUT
jack does not support the audio format of
the player. Check the audio settings
(page 48).
The display language on the screen
switches automatically when connected to
the HDMI OUT jack.
, When “Control for HDMI” is set to “On”
(page 56), the display language on the
screen automatically switches according to
the language setting of the connected TV (if
you change the setting on your TV, etc.).
The “Control for HDMI” function does not
work (BRAVIA Sync).
, Check that the mains lead of the connected
component is securely connected.
, If the HDMI indicator does not appear in
the front panel display, check the HDMI
connection (page 15, 21).
, Set “Control for HDMI” to “On” (page 56).
, Make sure that the connected component is
compatible with the “Control for HDMI”
function. For details, refer to the operating
instructions supplied with the component.
, Check the connected component’s setting
for the “Control for HDMI” function. For
details, refer to the operating instructions
supplied with the component.
, If you change the HDMI connection, turn
the player off and on again.
, If power failure occurs, set “Control for
HDMI” to “Off,” then set “Control for
HDMI” to “On” (page 56).
, For details on the “Control for HDMI”
function, see “About the BRAVIA Sync
features (for HDMI connections only)”
(page 16).
, If you connect the player to a TV through an
AV amplifier (receiver) that is not
compatible with the “Control for HDMI”
function, you may be unable to control the
TV from the player.
The external memory is not recognised.
, Try the following: 1Turn the player off.
2Align the V mark of the EXT slot with
the V mark on the external memory, and
insert the external memory (page 25).
3Turn the player on. 4Check that the
EXT indicator lights up in the front panel
display.
Bonus contents or other data that are
contained in a BD-ROM cannot be played.
, Try the following: 1Remove the disc.
2Turn the player off. 3Remove and re-
insert the external memory (page 25).
4Turn the player on. 5Check that the
EXT indicator lights up in the front panel
display.
6Insert the BD-ROM with
BonusView/BD-Live.
HDMI
External memory (local
storage)
62


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