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Sony AIBO ERS110 Manual

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Limited warranty
SONY ELECTRONICS INC. (“SONY”) warrants this Product and its accessories
against defects in material or workmanship as follows:
1. PRODUCTS: For a period of one (1) year from the date of purchase, SONY will, at
its option, either repair or replace the defective parts and/or the Product (i.e., AIBO,
station, sound controller and AC adapter) with new or rebuilt replacements. After this
one (1) year period, you must pay all parts and labor charges.
2. ACCESSORIES: For a period of thirty (30) days from the date of purchase, SONY
will, at its option, either repair or replace defective parts and/or accessories (i.e.,
lithium ion batteries, Memory Stick or CD-ROM media, adapters, etc.) with new or
rebuilt replacements. After this thirty (30) day period, you must pay all parts and labor
charges.
3. REPAIRS: For a period equal to the longer of (a) the remainder of the original
limited warranty period on the original Product or accessory, or (b) for 90 days after
the date of repair/replacement of Products or for 30 days after the date of repair/
replacement of accessories, SONY will repair or replace defective parts, accessories
and/or Products used in the repair or replacement of Products or accessories under
this Limited Warranty with new or rebuilt replacements.
To obtain warranty service, you must first obtain a return authorization number (RMA)
from AIBO Customer Link (see the next page). You will need to return the Product and
all accessories to SONY in the original carton, using the original packaging materials.
All supplied accessories must be returned with the Product except for the Memory
Stick media, which contains data relating to your specific Product. SONY is not
responsible for any damage during shipment arising from the failure to properly pack
the Product or accessory being returned, or for the loss of any data contained on any
media returned to SONY. For information on returning your Product or accessories for
warranty repair, please contact the AIBO Customer Link.
This warranty does not cover customer instruction, installation or set up adjustments.
This warranty does not cover cost of removal or reinstallation, cosmetic damage or
damage due to acts of God, accident, misuse, abuse, negligence of, or to any part of the
Product. This warranty does not cover lost profits, lost sales, loss of use of the Product,
or other consequential loss or damage due to improper operation or maintenance,
installation, connection to improper voltage supply, or attempted repair by anyone
other than a facility authorized by SONY to service the Product. This warranty does
not cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses).
This warranty does not apply when the malfunction results from use of the Product in
conjunction with accessories, products or ancillary or peripheral equipment not
manufactured by SONY, and where it is determined by SONY that there is no fault
with the Product itself.
SONY will pay shipping charges for all in-warranty service. However, if no trouble is
found with the Product or accessory, if the trouble is from a non-covered charge or if it
is determined that the warranty period has expired, you will be billed for the cost of
shipping and handling.
This warranty is valid only in the United States.
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