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Sonos ZonePlayer 120
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ENGLISH
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ZonePlayers les uns des autres ou reliez-le temporairement par câble pour
déterminer si le problème provient d'une interférence au niveau du réseau sans fil.
Si ce message s'affiche lorsque vous installez le premier composant Sonos (câblé à
votre routeur), vous pouvez essayer de procéder comme suit pour résoudre le
problème. Si les problèmes persistent, contactez le Sonos Customer Service Center.
1. Vérifiez le pare-feu
Le logiciel de pare-feu installé sur l'ordinateur bloque peut-être les ports que Sonos
utilise pour fonctionner. Tout d'abord, désactivez tous vos pare-feu et relancez la
connexion. Si cette étape résout le problème, vous devez configurer votre pare-feu
pour qu'il fonctionne avec le Sonos Desktop Controller. Pour plus d'informations,
veuillez visiter notre site Web à l'adresse http://faq.sonos.com/firewall. Si elle ne le
résout pas, vous pouvez passer à l'étape 2 ci-dessous.
2. Vérifiez le routeur
Vous pouvez ignorer le commutateur de votre routeur pour déterminer s'il existe des
problèmes de configuration pour ce dernier en connectant Sonos comme l'indique
l'illustration (notez que le ZonePlayer et l'ordinateur ont toujours accès à Internet
dans ce cas) :
Vérifiez que votre modem câble/DSL est connecté au port WAN (Internet) du
routeur.
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