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Sonos ZonePlayer 120 Installationshandbok
76
•Telefon
Gå till vår webbsida på www .sonos.com/support och klicka Phone Supportr att
hitta korrekt telefonnummer för ditt land.
ZonePlayer identifierades inte under installationen
Ett nätverks- eller brandväggsproblem kan förhindra att ZonePlayer-enheten ansluts till ditt
Sonos-system. Om detta är en trådlös ZonePlayer, försök flytta ZonePlayer-enheterna närmare
varandra eller dra kabel till ZonePlayer temporärt för att se om problemet är relaterat till trådlös
störning.
Om du påträffar detta meddelande när du installerar den första kabeldragna Sonos-
komponenten kan du prova stegen nedan för att lösa detta problem. Om du ändå har problem,
kontakta Sonos kundservicecenter.
1. Kontrollera brandväggen
Brandväggsprogram som installeras på datorn kan blockera de portar som Sonos använder för
att fungera. Först inaktiverar du alla dina brandväggar och provar anslutningen igen. Om detta
löser problemet då ska du konfigurera brandväggen så att den fungerar med Sonos Desktop
Controller. Gå till vår webbsida http://faq.sonos.com/firew allr ytterligare information. Du kan
prova steg 2 nedan om detta inte löser problemet.
2. Kontrollera routern
Du kan förbigå routeromkopplaren för att fastställa om det finns problem med
routerkonfigurationen genom att ansluta Sonos enligt följande (observera att ZonePlayer-
enheten och datorn fortfarande har åtkomst till Internet i den här konfigurationen):
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